1.Collection

We Christoforos Botsis and Co. going by Alto car hire (hereinafter referred as ‘we’), collect Personal Data that you provide during the execution of our services, on our website (www.altocarhirecorfu.com), in connection with any inquiries or reservations or rentals or purchases you make in relation to our services.

We may collect information from you in a multitude of ways, including, but not limited to, phone calls, emails, websites and other sources, including third party service providers and business partners.

Personal information collected:

• Full name
• Date and place of birth
• Address
• Email address
• Phone number
• ID/Passport number
• Driving licence information (may include international driving licence or other)
• Temporary address (Hotels,B&Bs,Studios, etc)
• Rental information (dates , locations, etc)

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your IP address, browser type, browser version,mobile device unique ID, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may collect certain Personal Data that constitutes sensitive data in some countries.

We use cookies on our websites to store information on your computer or mobile device to improve your online experience. Cookies are small text files which let you navigate between pages efficiently, help us understand how this website is performing and generally improve your browsing experience. Cookies we use are Google analytics, facebook pixel and Google pixel.

Our website is not directed to individuals under the age of 13 and we do not knowingly obtain Personal Data from such individuals.

2.Purpose

We may use your Personal Data to provide you with the services of car rental you request from us and to perform other activities related to such services or products, including billing and collection following a rental, or to communicate with you regarding, any reservation you initiate or rental transaction you perform with us and/or regarding issues related to the safety, maintenance and insurance coverage of the car that you rent with us.

We may also process your Personal Data and other information if such processing is necessary to comply with the law or in response to a subpoena, court order, law enforcement request, or other legal process and/or to protect the interests, rights, safety, or property of us or others, where necessary.

With your consent, we may use your Personal Data to provide you with marketing information, customer satisfaction or services assessment surveys, special offers and promotions via various means, including email and SMS messages, in accordance with applicable law.

3. Sharing with third parties

 We may disclose personal information as we believe necessary or appropriate :

• To a third party that has been involved in an accident with the rental car.
• To any insurance company for the processing and managing of any insurance claim from either party involved in an accident.
• To any road assistance company when involved in an accident or break down.
• To any public authority involving a law enforcement request or legal process.
• To any intermediary you use, such as a travel agent or broker, in relation to any aspect of your rental

4.Retention

We retain Your Personal Data for as long as  necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a much shorter period of time.

5. Security and Transfer

Your information, including Personal Data,is stored and accessed in various locations, including cloud services. Servers which store information are primarily located in Greece,although storage may occur in other locations as well. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.Remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

6. Rights

Among others, you have the right to:

• review, and update your Personal Data;
• request rectification of your Personal Data;
• object to the processing of your Personal Data for direct marketing purposes, including profiling to the extent it relates to direct marketing;
• object to the processing of your Personal Data where our legal basis for that processing is that such processing is necessary for our legitimate interests, subject to any overriding legitimate grounds that we may have for the processing;
• object to automated decision making (including profiling) in certain circumstances;
• request erasure of your Personal Data in certain circumstances, such as where processing is no longer necessary for the purpose it was originally collected for and there is no compelling reason for us to continue to process or store it;
• request restriction of your Personal Data in certain circumstances, such as that we do not process certain of your Personal Data (other than merely by storing them) following a rental in circumstances where all matters relating to the rental have been completed and the data is being stored only to meet certain legal (e.g. tax) requirements; and
• receive or ask us to transmit to another organization your Personal Data that you have provided to us which we process by automated means where our processing is either based on your consent or is necessary for the performance of a contract with you.

While we make every reasonable effort to accommodate your request of update, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws.

7.Changes

We reserve the right to change this Policy at any time for any reason by posting revisions on this webpage.

8.Contact

If you have any questions about this Privacy Policy or want to make an update on your Personal Data, You can contact us:

Email: altocarhire@gmail.com or info@altocarhire.com

Phone : +30 26610 75218 or +30 6947 8673 89

Address : Alto car hire

Messonghi, Corfu, Greece, 49080